Case Study

Hail Claim Recovered:

$14.5K
to
$41.1K

This commercial hail damage claim case study highlights how Claim Warriors uncovered extensive roofing system impacts missed in the initial carrier assessment. Through forensic hail documentation, slope-by-slope testing, and verifying compromised membrane sections, the final settlement increased by 182%.

Initial Offer
$14,500
Insurance company's first settlement
Final Settlement
$40,970
After Claim Warriors intervention
Increase
182%
Additional Recovered
$26,470

Zoom on the check info

SETTLEMENT CHECK

INSURANCE OFFER

$14,500

FINAL SETTLEMENT

$40,970

Click to view full-size • Personal info redacted

Damage assessment

Visible damage impacting the primary living environment

“The Problem With Hail Damage Insurance Claims”

Commercial buildings often suffer membrane bruising, punctures, and hidden hail impact patterns that carriers write off as superficial wear.

Initial inspections frequently ignore parapet walls, HVAC curbs, flashing systems, and soft metal indicators essential to proving functional hail damage.

Claim Warriors conducts complete roof system testing, moisture analysis, and thermal inspection to expose underlying damage.

This case demonstrates how failing to document hail penetration points can leave a commercial property exposed to leaks and structural deterioration.

Critical Hail Damage Indicators Often Missed by Insurance Adjusters

Structural Damage
Smoke / Soot
Moisture & Mold
Code Upgrades
Hazard Remediation
Temporary Housing

Case Background

Client Profile

Property Type:

Residential office/tech workspace, 3,500 sq ft, built 2004

Location:

St. Paul, Minnesota

Incident Date:

December 10, 2022

Cause of Loss:

Severe hailstorm impacting flat roofing system and exterior components

Occupancy:

Commercially operated business property

Initial Insurance Offer

Hanover initially offered only $14,500, excluding membrane damage, flashing replacement, moisture intrusion repairs, and code-required roofing upgrades.

Key Challenges

Carrier argued the damage was “cosmetic,” ignoring roof membrane bruising.
Moisture mapping revealed impacts that were not included in the initial scope.
HVAC curb flashing and parapet damage were overlooked.
Code-required installation methods for flat roofing systems were excluded.
Commercial roof complexity required detailed documentation to overturn denial points.
Initial Carrier Offer
$14,500
Based on limited 90-minute inspection
Homeowner's estimated actual repair cost:
$40,000+

Claim Warriors Process & Methodology

Our four-step forensic approach to fire damage claim recovery combines technical expertise, policy knowledge, and strategic negotiation.

Step 1

Forensic Inspection

Comprehensive 6-hour site inspection including thermal imaging, moisture mapping, air quality testing, and photographic documentation of all damage.

Step 2

Policy Analysis

Line-by-line review of insurance policy to identify all coverage provisions, endorsements, and entitlements including code upgrades and extended living expenses.

Step 3

Xactimate Estimate

Detailed estimating using industry-standard Xactimate software with proper unit costs, labor rates, and all necessary repair line items for full restoration.

Step 4

Negotiation with Carrier

Comprehensive 6-hour site inspection including thermal imaging, moisture mapping, air quality testing, and photographic documentation of all damage.

Estimate & Negotiation Proof

Side-by-side comparison of the carrier's initial estimate versus Claim Warriors' comprehensive scope of work.

Carrier Estimate

Initial settlement offer
Structural Repairs
$7,700
Electrical System Replacement
$1,200
Smoke Remediation & HVAC
$1,200
Water Damage & Mold
$1,000
Code Upgrades
$600
Temporary Housing (6 months)
$1,300
Contents & Personal Property
$1,600
Total
$14,600

Claim Warriors Scope

Initial settlement offer
Structural Repairs
$21,600
+$13,900
Electrical System Replacement
$3,400
+$2,200
Smoke Remediation & HVAC
$3,400
+$2,200
Water Damage & Mold
$2,800
+$1,800
Code Upgrades
$1,600
+$1,000
Temporary Housing (6 months)
$3,700
+$2,400
Contents & Personal Property
$4,500
+$2,900
Total
$41,000
Final Results

Hail Damage Claim Settlement Increased 182%

By mapping hail impacts across the entire flat roofing system and documenting moisture intrusion and code-related deficiencies, Claim Warriors increased the settlement to $40,970.31, ensuring a proper commercial roof restoration.

Initial Offer

$14,500

Final Settlement

$40,970

Additional Recovered

$26,470

Percentage Increase

182%

Proof of Recovery

Verified settlement check confirming the $40,970.31 payout (personal info removed).

Before Claim Warriors
$14,500

Without Claim Warriors, the business would have been left with a severely underfunded roof replacement and ongoing water intrusion issues.

After Claim Warriors
$40,970

Full restoration funded with zero out-of-pocket cost

Key Insights & Industry Lessons

Critical takeaways from this case that apply to fire damage claims across the insurance industry.

Insurance Estimates Frequently Undervalue Fire Losses

Initial carrier offers often omit hidden damage, code upgrades, and critical categories.

Proper Documentation Is Essential

A full forensic inspection dramatically increases claim accuracy and payout.

Policy Language Must Be Interpreted Correctly

Most homeowners are unaware of benefits they're entitled to.

Negotiation Requires Expertise

From forensic inspection to final settlement, we handle every aspect of your claim—you focus on rebCarriers rely on homeowners not knowing how to challenge estimates.uilding, we focus on maximizing your recovery.

Public Adjusters Protect Policyholders

Having Claim Warriors involved early prevents delays, denials, and underpayment.

Don't Accept a Low Settlement

If your insurance claim has been underpaid or denied, contact Claim Warriors for a free claim review. We work on a contingency basis—no upfront costs, no recovery, no fee.

182%

Average settlement increase in this case

$26K+

Additional recovery for homeowner

9 Days

From engagement to final settlement

Why Claim Warriors?

We are advocates, experts, and allies for policyholders facing complex insurance claims.

Licensed in 14+ States

Fully licensed public adjusting firm serving homeowners and businesses across the United States with local expertise and national reach.

Decades of Experience

Our team has collectively handled thousands of claims totaling hundreds of millions in recovered settlements for policyholders.

Former Insurance Adjusters

We know how carriers think because we used to work for them. We understand their tactics, their estimating methods, and their pressure points.

Full Documentation & Negotiation

From forensic inspection to final settlement, we handle every aspect of your claim—you focus on rebuilding, we focus on maximizing your recovery.

Proven Claim System

Our proprietary claim methodology combines forensic science, Xactimate estimating, policy analysis, and strategic negotiation for optimal outcomes.

No Upfront Cost

We work on contingency—you pay nothing unless we recover additional funds. Our fee is a percentage of what we recover, aligning our success with yours.

Our Mission: Maximum Recovery for Every Policyholder

Claim Warriors was founded on a simple principle: insurance policyholders deserve fair treatment and full compensation for covered losses. We fight to level the playing field with forensic expertise, policy knowledge, and unwavering advocacy.

No Win, No Fee

You pay nothing unless we recover additional funds for your claim

Fiduciary Duty

We work exclusively for you, not the insurance company

Full Transparency

You receive copies of all documentation and communication

Speed & Efficiency

Average claim resolution in 30-60 days

Conclusion

Commercial hail claims are highly underpaid when adjusters overlook membrane damage, soft metals, and moisture pathways.

By proving functional hail impact and enforcing building code compliance, Claim Warriors increased the settlement by 182%, allowing full commercial roof restoration.

The lesson is clear: when facing a complex insurance claim, expert representation is not a luxury—it is a necessity. The cost of working with a public adjuster is far outweighed by the additional recovery achieved, and the peace of mind that comes from knowing your interests are being professionally advocated for.

If you are facing an underpaid or denied insurance claim, we encourage you to contact Claim Warriors for a free claim review. Our team will assess your situation, review your policy, and provide honest guidance on whether we can help maximize your settlement. You have nothing to lose—we only earn a fee if we successfully recover additional funds on your behalf.

About Claim Warriors

Our Services

Fire & Smoke Claims

Structural damage, smoke remediation, and full restoration

Water & Mold Damage

Flooding, pipe bursts, mold remediation, and moisture damage

Storm, Hail & Wind Losses

Hurricane, tornado, hail, and severe weather damage

Commercial Property Claims

Business interruption and commercial property damage

Large-Loss & Complex Claims

Multi-unit properties and catastrophic damage events

Appraisal & Dispute Resolution

Expert representation in appraisal and mediation proceedings

Protecting Property Owners from Insurance Underpayments

Claim Warriors is a multi-state public adjusting and claims management firm dedicated to protecting property owners from insurance underpayments. We advocate for homeowners and business owners—not insurance companies.

Our team includes former insurance company adjusters, licensed contractors, forensic specialists, and certified estimators. This multidisciplinary expertise allows us to document damage comprehensively, interpret policy language accurately, and negotiate settlements effectively—ensuring you receive the full compensation you're entitled to under your policy.

We have successfully recovered hundreds of millions of dollars in additional settlements for our clients across fire, water, storm, and commercial claims. Our commitment is simple: maximum recovery, transparent communication, and unwavering advocacy for every policyholder we represent. We work on a contingency basis—no upfront costs, and no fee unless we recover additional funds for you.

14+

States Licensed

15+

Years Experience

5,000+

Claims Handled

$200M+

Recovered
Or book a time to see how much more your claim could be worth. 100% free.
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