Case Study

Roof Claim Recovered:

$9.8K
to
$24.6K

This roof damage claim case study demonstrates how Claim Warriors uncovered widespread wind-related roof damage far beyond what the insurance adjuster initially documented. After proving slope-wide shingle uplift, underlayment tears, and code-required repairs, the final payout increased by 151%.

Initial Offer
$9,800
Insurance company's first settlement
Final Settlement
$24,608
After Claim Warriors intervention
Increase
151%
Additional Recovered
$14,808

Zoom on the check info

SETTLEMENT CHECK

INSURANCE OFFER

$9,800

FINAL SETTLEMENT

$24,608

Click to view full-size • Personal info redacted

Damage assessment

Visible damage impacting the primary living environment

“The Problem With Roof Damage Insurance Claims”

Carriers frequently underestimate wind and hail-related damage, approving only spot repairs even when the entire roofing system is compromised.

Initial adjuster inspections often miss shingle uplift, broken seals, underlayment failure, and moisture penetration into decking.

Claim Warriors performs slope-by-slope photo documentation, chalk testing, and code analysis to expose the true scope of roof damage.

This case shows how partial repair estimates leave properties vulnerable to leaks, mold, and premature roof failure.

Critical Roof Damage Issues Often Missed by Insurance Adjusters

Structural Damage
Smoke / Soot
Moisture & Mold
Code Upgrades
Hazard Remediation
Temporary Housing

Case Background

Client Profile

Property Type:

Single-family residence, 1,850 sq ft, built 1994

Location:

Baltimore, Maryland

Incident Date:

April 24, 2025

Cause of Loss:

Wind damage causing shingle uplift and underlayment separation

Occupancy:

Owner-occupied home, significant disruption during mitigation

Initial Insurance Offer

The insurance carrier issued an initial offer of only $9,800, excluding underlayment replacement, code-required flashing, and damaged decking repairs.

Key Challenges

Carrier classified slope-wide wind uplift as minor wear and tear.
Underlayment tearing and moisture exposure were not included in the estimate.
Incorrect classification of the loss as minor surface damage.
Carrier omitted required ice/water shield and flashing upgrades.
Incorrect roof measurement reduced the allowable repair scope.
Initial Carrier Offer
$9,800
Based on limited 90-minute inspection
Homeowner's estimated actual repair cost:
$20,000+

Claim Warriors Process & Methodology

Our four-step forensic approach to fire damage claim recovery combines technical expertise, policy knowledge, and strategic negotiation.

Step 1

Forensic Inspection

Comprehensive 6-hour site inspection including thermal imaging, moisture mapping, air quality testing, and photographic documentation of all damage.

Step 2

Policy Analysis

Line-by-line review of insurance policy to identify all coverage provisions, endorsements, and entitlements including code upgrades and extended living expenses.

Step 3

Xactimate Estimate

Detailed estimating using industry-standard Xactimate software with proper unit costs, labor rates, and all necessary repair line items for full restoration.

Step 4

Negotiation with Carrier

Comprehensive 6-hour site inspection including thermal imaging, moisture mapping, air quality testing, and photographic documentation of all damage.

Estimate & Negotiation Proof

Side-by-side comparison of the carrier's initial estimate versus Claim Warriors' comprehensive scope of work.

Carrier Estimate

Initial settlement offer
Structural Repairs
$6,400
Electrical System Replacement
$200
Smoke Remediation & HVAC
$100
Water Damage & Mold
$700
Code Upgrades
$500
Temporary Housing (6 months)
$1000
Contents & Personal Property
$1000
Total
$9,900

Claim Warriors Scope

Initial settlement offer
Structural Repairs
$16,000
+$9,600
Electrical System Replacement
$500
+$300
Smoke Remediation & HVAC
$200
+$100
Water Damage & Mold
$1,700
+$1,000
Code Upgrades
$1,200
+$700
Temporary Housing (6 months)
$2,500
+$1,500
Contents & Personal Property
$2,500
+$1,500
Total
$24,600
Final Results

Roof Damage Claim Settlement Increased 151%

Through forensic roof inspection, detailed photographic evidence, and enforcement of code-compliant replacement standards, Claim Warriors increased the final settlement to $24,608.13, ensuring a safe and fully repaired roofing system.

Initial Offer

$9,800

Final Settlement

$24,608

Additional Recovered

$14,808

Percentage Increase

151%

Proof of Recovery

Verified settlement check confirming the $24,608.13 payout (all personal details redacted).

Before Claim Warriors
$9,800

Without Claim Warriors, the homeowner would have received an insufficient payout and been unable to complete a proper roof replacement.

After Claim Warriors
$24,608

Full restoration funded with zero out-of-pocket cost

Key Insights & Industry Lessons

Critical takeaways from this case that apply to fire damage claims across the insurance industry.

Insurance Estimates Frequently Undervalue Fire Losses

Initial carrier offers often omit hidden damage, code upgrades, and critical categories.

Proper Documentation Is Essential

A full forensic inspection dramatically increases claim accuracy and payout.

Policy Language Must Be Interpreted Correctly

Most homeowners are unaware of benefits they're entitled to.

Negotiation Requires Expertise

From forensic inspection to final settlement, we handle every aspect of your claim—you focus on rebCarriers rely on homeowners not knowing how to challenge estimates.uilding, we focus on maximizing your recovery.

Public Adjusters Protect Policyholders

Having Claim Warriors involved early prevents delays, denials, and underpayment.

Don't Accept a Low Settlement

If your insurance claim has been underpaid or denied, contact Claim Warriors for a free claim review. We work on a contingency basis—no upfront costs, no recovery, no fee.

151%

Average settlement increase in this case

$15K+

Additional recovery for homeowner

8 Days

From engagement to final settlement

Why Claim Warriors?

We are advocates, experts, and allies for policyholders facing complex insurance claims.

Licensed in 14+ States

Fully licensed public adjusting firm serving homeowners and businesses across the United States with local expertise and national reach.

Decades of Experience

Our team has collectively handled thousands of claims totaling hundreds of millions in recovered settlements for policyholders.

Former Insurance Adjusters

We know how carriers think because we used to work for them. We understand their tactics, their estimating methods, and their pressure points.

Full Documentation & Negotiation

From forensic inspection to final settlement, we handle every aspect of your claim—you focus on rebuilding, we focus on maximizing your recovery.

Proven Claim System

Our proprietary claim methodology combines forensic science, Xactimate estimating, policy analysis, and strategic negotiation for optimal outcomes.

No Upfront Cost

We work on contingency—you pay nothing unless we recover additional funds. Our fee is a percentage of what we recover, aligning our success with yours.

Our Mission: Maximum Recovery for Every Policyholder

Claim Warriors was founded on a simple principle: insurance policyholders deserve fair treatment and full compensation for covered losses. We fight to level the playing field with forensic expertise, policy knowledge, and unwavering advocacy.

No Win, No Fee

You pay nothing unless we recover additional funds for your claim

Fiduciary Duty

We work exclusively for you, not the insurance company

Full Transparency

You receive copies of all documentation and communication

Speed & Efficiency

Average claim resolution in 30-60 days

Conclusion

This case study demonstrates how roof damage is commonly undervalued due to incomplete inspections and overlooked wind uplift indicators.

By enforcing industry-standard mitigation protocols and exposing hidden damage, Claim Warriors increased the final payout by over 151%, ensuring a safe and fully remediated home.

The lesson is clear: when facing a complex insurance claim, expert representation is not a luxury—it is a necessity. The cost of working with a public adjuster is far outweighed by the additional recovery achieved, and the peace of mind that comes from knowing your interests are being professionally advocated for.

If you are facing an underpaid or denied insurance claim, we encourage you to contact Claim Warriors for a free claim review. Our team will assess your situation, review your policy, and provide honest guidance on whether we can help maximize your settlement. You have nothing to lose—we only earn a fee if we successfully recover additional funds on your behalf.

About Claim Warriors

Our Services

Fire & Smoke Claims

Structural damage, smoke remediation, and full restoration

Water & Mold Damage

Flooding, pipe bursts, mold remediation, and moisture damage

Storm, Hail & Wind Losses

Hurricane, tornado, hail, and severe weather damage

Commercial Property Claims

Business interruption and commercial property damage

Large-Loss & Complex Claims

Multi-unit properties and catastrophic damage events

Appraisal & Dispute Resolution

Expert representation in appraisal and mediation proceedings

Protecting Property Owners from Insurance Underpayments

Claim Warriors is a multi-state public adjusting and claims management firm dedicated to protecting property owners from insurance underpayments. We advocate for homeowners and business owners—not insurance companies.

Our team includes former insurance company adjusters, licensed contractors, forensic specialists, and certified estimators. This multidisciplinary expertise allows us to document damage comprehensively, interpret policy language accurately, and negotiate settlements effectively—ensuring you receive the full compensation you're entitled to under your policy.

We have successfully recovered hundreds of millions of dollars in additional settlements for our clients across fire, water, storm, and commercial claims. Our commitment is simple: maximum recovery, transparent communication, and unwavering advocacy for every policyholder we represent. We work on a contingency basis—no upfront costs, and no fee unless we recover additional funds for you.

14+

States Licensed

15+

Years Experience

5,000+

Claims Handled

$200M+

Recovered
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